Attention ActiveCampaign Users!

Turn your bored ActiveCampaign subscribers into excited clients in less than 90 days.

LIVE TRAINING and COACHING program.

Book a no-pressure Discovery call with ME (not a scripted salesperson), to learn if this could work for you.

Download the Roadmap
Q

Harness the power of Customer Experience Automation and re-invent the way you use ActiveCampaign to automatically turn email subscribers into 10 new clients within 90 days so you can increase revenue without spending more on marketing.

Are you getting the most out of ActiveCampaign  or are you facing roadblocks?

Incomplete Configuration

You may have a super funnel dumping subscribers into your list but do you have ActiveCampaign set up to nurture relationships, identify the most engaged, and tell you about it – automatically?

Technical Overwhelm

Let’s face it, you’re awesome at what you do but are buried dealing with the technical parts of the systems you need to run your business efficiently.

Lack of Expertise

Maybe you’re pretty technical.  And perhaps you’ve got the right software setup.  But do you have the expertise to configure it into a SUBSCRIBER CONVERTING  Customer Experience Automation system?

An end-to-end Customer Experience Automation (CXA) system can be challenging to set up correctly.  But once you do, it saves tons of time, gives your subscribers the content they want (which makes them happy), and identifies the most responsive, excited folks that are ready for your high-ticket offer.

Top 5 ways to tell you might not be leveraging the full power of ActiveCampaign

 

 

 

 

 

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You’re not converting list subscribers into clients because you don’t know who’s most likely to convert.

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You’re wasting time on tedious activities that could be better handled by ActiveCampaign.

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You’re not capturing important information about your subscribers.

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You’re sending the same content to everyone on your list without knowing their interests and getting low interaction rates.

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You want to scale your business but your systems and processes are cumbersome and holding you back.

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CXA drives better experiences by helping businesses engage customers across the entire customer lifecycle and connect everything on a single, flexible platform. Compared to legacy email, CRM, or automation solutions, CXA allows personal 1:1 experiences to be delivered to customers at scale, so no matter how large a business grows, they can communicate with every customer like and individual.

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ActiveCampaign
2022 Customer Experience Automation Impact Report
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To execute a good, consistent, experience for customers, relevant to messaging is a must.  Tools like conditional content with emails helps by showing the right wording or imagery based on a segment’s previous actions, preferences, and behaviors.

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ActiveCampaign
2022 Customer Experience Automation Impact Report
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ActiveCampaign customers leveraging customer experience automation report growing faster than industry averages.

Additionally, those implementing CXA strategies across industries – B2B, B2C, and eCommerce – experience improved results for their efforts at every stage in their customer’s lifecycle since they’ve started to use CXA.

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ActiveCampaign
2022 Customer Experience Automation Impact Report

Here's  what you'll learn in my 9-step training and coaching program...

Stage 1 - Define

Stage 1: DEFINE

 

Define and Create the foundation for your CXA platform.

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Define or improve your customer journey map, identify touch-points, and actions.

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Define or improve segmentation including best use of lists, fields, tags, and segments and set them up.

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Define interests, build innovative ways to collect them, and set-up and use site tracking effectively.

Step 1: Customer Journey Blueprint

 

Learn

  • What a Customer Journey Map is and why it's important to have one for your business.
  • What touch-points and actions are and how they bring the customer journey to life in your system.
  • How to create (or modify if exists) your customer journey and integrate touch-points and actions.

Do

  • Create your Customer Journey Map.
  • Define all touch-points along the journey.
  • Identify all actions that can be taken at each touch-point.

Resources

  • Sample Customer Journey maps to get you started.
  • Online resources to further learning and get more ideas.
  • Worksheets for mapping actions to touch-points and touch-points to the Customer Journey.

Step 2: Comprehensive Segmentation Masterplan

 

Learn

  • What segmentation is and why it's is a core component of all successful marketing automation strategies.
  • Why finding and knowing your contact's interests are key to building a nurturing and profitable relationship with them.
  • Advanced techniques for using tagging, fields, lists, and segments in ActiveCampaign.

Do

  • Evaluate/define the lists and custom fields you need.
  • Create robust tags and custom fields.
  • Define and create targeted segments that work for your business.

Resources

  • Worksheets to create and link tags, interests, fields, and segments.
  • Interest builder worksheet.

Step 3: Subscriber Super Sleuth

 

Learn

  • How and why to utilize ActiveCampaign forms for more than opt-in's.
  • Advanced form building, design hacks, and field mapping techniques.
  • Comprehensive contact tracking using ActiveCampaign's built-in tracking snippet for your web-site, external landing pages, and funnels.

Do

  • Determine and build forms for for advanced data collection that are relevant to your business including a robust 'interest collection' form.
  • Customize the look and feel of your forms to align with your brand.
  • Set up ActiveCampaign site tracking on web site and external pages.

Resources

  • Form building worksheet.
  • Sample forms.
  • CSS code that I use to customize a form's look and feel. ActiveCampaign site tracking cheat sheet.
Stage 2 - Build

Stage 2: BUILD

Build the Core of your System

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Build out advanced time saving and client producing automations.

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Create email campaigns customized to your subscribers wants.

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Setup and integrate CRM pipelines that pinpoint responsive subscribers, follow their progress in your customer journey,  and more.

Step 4: Intelligent Automation Builder

 

Learn

  • Why automation is the heart-beat of your system and how you can take advantage of the advanced capability of ActiveCampaign.
  • In-depth ways of using advanced triggers and steps.
  • How to modify existing automation 'recipes' and build your own unique advanced automations quickly and easily.

Do

  • List all current automations and what they do then define new automations that can help grow your business.
  • Learn how to design intelligent automations.
  • Build innovative automations from scratch and using recipes.

Resources

  • Links to automations I use in my system that you can download into your ActiveCampaign account.
  • Automation worksheet. Automation triggers cheat sheet.
  • Automation steps cheat sheet. Automation organizer spreadsheet.

Step 5: Tailored Campaign Strategy

 

Learn

  • The importance of email personalization and the many ways it benefits your business.
  • Creative ways to use conditional content in ActiveCampaign.
  • Advanced techniques for building effective campaigns.

Do

  • Audit current and past campaigns for content and effectiveness.
  • Define conditional content blocks based on previously defined segments.
  • Build conditional email campaigns based on current needs.

Resources

  • Campaign worksheet for aligning the customer journey and segments with conditional content.
  • Conditional content brain-storming matrix. Welcome series campaign examples.
  • Marketing vs Transactional email cheat sheet.

Step 6: Profitable Pipeline Design

 

Learn

  • How to creatively use pipelines in ActiveCampaign for profitability.
  • What 'scoring' is and how to use contact and deal scoring with pipelines.
  • How to build pipelines, use deals, and enhance them with automations, tracking, and other elements of ActiveCampaign.

Do

  • Learn the ins-and-outs of CRM pipelines and how to best use them.
  • Define and set up contact and lead scoring.
  • Build a scoring pipeline to find subscribers who are ready to convert and others, such as service/product flows, customer journey tracking, or any processes you want.

Resources

  • Scoring worksheet.
  • Pipeline builder cheat sheet.
Stage 3 - Convert

Stage 3: CONVERT

Use your system to convert subscribers into clients.

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Integrate external applications so you can use the data in a single place.

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Modify or add new marketing channels that work for your business and tie them into your system so they work for you...in one place.

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Learn how to use and maintain your new CXA platform to automatically and continuously identify and funnel your most engaged subscribers into highly satisfied clients.

Step 7: Application Integration Model

Learn

  • The value of application integration and how you can benefit from it the same way large companies do.
  • How to determine which apps can be integrated with ActiveCampaign and the best way to do it.
  • How to integrate your applications.

Do

  • Make a list of the applications you use in your business and determine which ones to integrate.
  • Create integrations with ActiveCampaign and Zapier.
  • Use integrated applications in your system by adding tags, triggering automations, feeding pipelines, and more.

Resources

  • Application mapping worksheet.
  • Application integration worksheet.

Step 8: Omni Channel Expressway

Learn
  • Why large companies have expanded to communicating over multiple channels and why you should too.
  • How ActiveCampaign integrates omni-channels into its system.
  • How to configure and use omni-channels in ActiveCampaign.

Do

  • Review current marketing channels and create an omnichannel map and strategy specific for your business.
  • Configure Active Campaign to support your strategy including conversations, email inbox, site chat, and Facebook Messenger.
  • Manage native ActiveCampaign and other channels (ie: ads, website) with automations, segments, pipelines, tasks, and more.

Resources

  • Omnichannel map template.
  • Journey/Channel connector matrix.
  • Channel system mapping worksheet.

Step 9: Sales Engagement Gameplan

Learn

  • How to create and master client winning strategies using your new Customer Experience Automation platform.
  • The best retargeting strategies and how use them in ActiveCampaign.
  • In-depth review of ActiveCampaign reporting, which ones are best for your business, and how to use them.

Do

  • Create winning conversion strategies customized for your business and configure your new system to apply them.
  • Set up ActiveCampaign retargeting with Facebook and integrate them with automations, pipelines, and other parts of your system.
  • Take a deep dive into reporting and learn how to interpret and use the results to tweak your system for better performance.

Resources

  • Conversion strategy worksheet.
  • Reporting cheat sheet.
  • System quality assurance checklist.

At the completion of my program you will have:

Fully configured ActiveCampaign for CXA.

Become more comfortable with the technology.

Increased your ActiveCampaign knowledge.

Learn More...

Book a no-pressure Discovery call with ME (not a scripted salesperson), to learn if this could work for you.

FAQ

Do you guarantee results?

That’s always a tough one and you’ll see disclaimers everywhere about these types of guarantees.  I can guarantee that your ActiveCampaign will be fully configured and working as a powerful CXA system.  The variables I can’t control are many, including but not limited to: the quality of your subscribers, your content, your marketing tactics, etc. 

However, once you have a strong CXA system in place, it can help you improve on many aspects of your business.  The goal of this training is to see a measurable increase in the number of subscribers converting to clients/customers.

What if this doesn't work?

I will work with you to identify what needs to be improved until we start seeing positive results.  You need to keep in mind that there may be things you’re doing upstream that are having negative impacts like attracting subscribers who don’t fit your offer etc. 

What if i'm just getting started?

I’m sorry to say that I’m only offering this program to Established businesses at this time.  You really need to have an active email list with strong marketing converting lead magnets.  Now, if you’d like challenge me on this, by all means set up a call here and we can chat about your situation.

I am currently working on an ActiveCampaign Master Level 1 course which will be for new or frustrated users and I’ll be offering it for free.

Does this require ActiveCampaign?

Yes.  And to realize the full benefit, you must have at least a ‘Plus’ tier subscription.

 A note from the CEO / Founder / Human Being

Hi!

I’ve combined  10 years of sales , 23 years of Software Test Automation, Process Improvement, and Transformative Leadership with 8 years as a power user of ActiveCampaign to help Coaches, Agencies, and Consultants get on top of their technical game and squeeze the most out of their email marketing and CRM software.  

The one big thing I’ve seen so many customers and friends struggle with is how to get more clients from their mailing list (read ‘more revenue’) without spending extra hard-earned cash on marketing. We’re told by all the fancy business coaches that we have to set up emails and all that but they really don’t give much advice on exactly WHAT to do and HOW to do it – you’re left on your own to figure that out.  I know these things cuz I experienced this with my business coach – and it’s not his fault – it’s not what he does.

That’s why you need a technical trainer and coach.

You work you’re you-know-what off to convince perfect strangers to download your lead magnets for that special thing you teach or do and deserve to have hard working technology behind you doing the heavy lifting and finding clients in your mailing list FOR YOU!

So… I created the Subscriber2Client training and coaching program to show you the WHAT and HOW of what you need to do to turn your email marketing/CRM software into a powerful, automated machine.  I’ve created and designed the Subscriber2Client Roadmap from the melting pot of my deep knowledge of ActiveCampaign combined with my years of experience in technology and sales.

I look forward to working with you!

Robert St. Hilaire

Founder/CEO RsaintH Consulting

Certified Email Marketing Specialist Certified Content Marketing Specialist

Q

Download the Information Packet

Learn More...

Book a no-pressure Discovery call with ME (not a scripted salesperson), to learn if this could work for you.